Preorder Timeline

Timeline is an estimate, final dates may vary. Please reach out with any concerns.

Plushie FAQ

Q: What are preorders?

• A: Preorders are items you buy now, and receive later! They haven't been made yet, and your order is actually what helps them become a reality! I will keep you updated as they make their way to you.

Q: Do you ship to the UK (or outside the US)?

• A: Yes I do! If you're outside of the US and Puerto Rico, please order through my Etsy!

Q: How long will my plushie take to arrive?

• A: Expect around 60-75 days after preorders have concluded.

• (Production time is 30 to 40 days, shipping to me takes about 30 days, and then after hand-inspecting and processing the plushies, I will ship them out to you! Expect 2 to 3 months total time. Domestic (US) shipping can take up to a week, international shipping may take up to 4 weeks. )

Q: What happens if my plushie is lost/damaged in the mail?

• A: I do my best to send replacements in case something happens while they're on their way! Please reach out through the shop you ordered from (either big cartel or etsy), or through email (you must include your order number) and I'll help you ASAP. Keep in mind I don't have any control/contact with postal carriers, if you have trouble with your post office you'll have to contact them.

• Note: In rare cases, some orders may be held up by customs. I don't have control over that unfortunately. Please be patient, they'll be on their way to you eventually!

Q: Can you customize the plushie for me?

• A: Nope, sorry!

Q: Can you reserve a plushie for me?

• A: Sorry, no. All orders are first-come first-serve. I can't reserve a plushie for you. If you want to guarantee a plush, please preorder! I can't promise how many leftovers there will be.

Q: How soft/huggable/durable are the plushies?

• A: The plushies are stuffed to be pretty firm, but the material is a soft Minky and there is a slight squish to them. These plushies aren't meant for rough playtime and could be damaged if you play rough with them. They prefer gentle hugs!

Q: Are they safe for little kids?

• A: Yes! Molly is safe for all ages But please follow standard safety precautions. For example, do not leave plushies in cribs with infants or let them play unsupervised.

Q: Are they machine washable?

• A: No, surface wash and air dry only.

Q: Will you sell leftovers or seconds/B grade plushies?

• A: Any leftover plushies will go up for sale after preorders have been fulfilled!

Q: Will the preorder plushies come with freebies this time?

• A: Yes! All preorders will receive a thank you card/print and a special bonus item designed just for this release. Follow me on socials for sneak peaks :)

Q: Will you restock/make a [xyz] plushie?

• A: Sorry, I'm not looking for plushie suggestions at this time! I encourage you to reach out to custom plush makers with open commissions to get your one of a kind dream plushie made.